Agentic AI: What Businesses Need To Know

Agentic AI is one of the hottest topics in tech. But what’s the reality of where things stand today, and how can businesses not only get involved but stay ahead?
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Agentic AI promises to transform how work happens—handling time-consuming tasks, making autonomous decisions, and using tools to achieve goals on your behalf. Whether it’s booking travel, building apps, or managing expenses, the vision from AI labs is clear: in the near future, you’ll simply call your agent—and it will get the job done.

But after a year when hype around agents reached fever pitch, it’s time for a reality check: do the facts live up to the rhetoric? In this virtual briefing, we’ll cut through the noise to explore the real capabilities—and current limitations—of agentic AI in the enterprise.

While these systems are powerful, they excel only in specific contexts and require careful design and governance. When misused, agentic AI can introduce inefficiencies, deliver underwhelming results, or even expose your business to security and compliance risks.

Used strategically, however, agentic AI can unlock value—streamlining operations, augmenting teams, and accelerating innovation.

So how are businesses actually using agents and agentic systems in practice, and what are the key principles for success? Where and how, for that matter, should business leaders even start?

To answer these questions, and rewire your thinking around agentic AI, join us on Thursday 15th January for a briefing with Rachel Laycock, Chief Technology Officer at Thoughtworks; Shayan Mohanty, Chief Data and AI Officer at Thoughtworks; and WIRED Consulting’s Director of Content, Charlie Burton.

  • Register today to secure your place
  • Date: Thursday 15th January
  • Time: 13:00 GMT
  • Location: Zoom
  • Access: Complimentary, book now

This 30-minute session is designed for leaders who want a grounded, strategic perspective—not just another overview of the trend, but a clear understanding of how agentic AI fits into the future of work.

Meet our experts:

Rachel Laycock is the Chief Technology Officer at Thoughtworks. Since joining the company as a developer in 2010, she has led complex global projects, helped clients scale digital transformation, and shaped Thoughtworks’ technology strategy. She has also led Thoughtworks' internal AI transformation since 2023. Rachel has spent much of her career driving innovation and technical excellence across international teams.

Shayan Mohanty is the Chief Data & AI Officer at Thoughtworks, where he leads the company’s global Data & AI practice and drives the strategy that helps organisations turn AI potential into real-world impact. Before stepping into this role, he led the AI research group, working on model interpretability and control. Prior to joining Thoughtworks, he co-founded Watchful and held roles at Facebook and in AI research.

Charlie Burton is WIRED Consulting’s Director of Content, and specializes in how technology is transforming business. Charlie began his career at WIRED in 2008 as part of the founding editorial team of WIRED UK. He became the magazine’s Associate Editor before spending a decade as Senior Editor and technology columnist at GQ. He returned to WIRED in 2022 to oversee editorial content for WIRED’s Consulting division.