Peep Squad III: Geek Squad Employee Steals Porn from Customer's Computer

More Peep Squad action, this time the result of a sting operation by the Consumerist. After hearing from several Geek Squad techies that "stealing customers' nudie pics was an easter egg hunt", journalist Ben Popken loaded up a PC with porn and screen capture software and touted it around a dozen Geek Squad stores (Geek Squad are the repair guys at Best Buy).

We captured every cursor movement, every program opened, every file accessed. Everything that the user saw and did, we recorded.

They caught one employee harvesting the grot onto his company thumb drive and then took the info straight to the top, Geek Squad CEO Robert Stephens. Popken wrote:

We're getting ready to publish a video about how we found a Geek Squad agent taking images and video from a computer we took in for repairs and copying them to his thumbdrive.

Stephens replied, stating that, in this isolated incident, the employee would be fired

I'll need the name of the Agent to launch an internal investigation immediately. Are you willing to provide this?

The answer was no:

Well, no. The main thrust of our story is that this is a systemic problem. We think it's just luck of the draw this agent got caught rather than another. It's an issue that needs to be addressed broadly in your organization, and across the computer repair industry as a whole

The lesson here, folks, is to keep your more, shall we say secret, data in a safe place. If your computer crashes, it's too late to delete it. Oh, and be careful where you shop for repairs.

VIDEO: Consumerist Catches Geek Squad Stealing Porn [Consumerist]

Why We're Not Telling Geek Squad CEO Which Agent Stole The Porn [Consumerist]

Previously on Peep Squad [Gadget Lab]